Returns & Exchanges
At balancedhealthflow, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items. We are dedicated to ensuring your fashion journey is as seamless and stress-free as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.